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Community Member
April 21, 2026

phone bill

  • April 21, 2026
  • 1 reply
  • 7 views

Can I have an extension 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    April 21, 2026

    Hi ​@natalie6036

     

    Thanks for getting in touch, and I’m sorry to hear you’re needing a bit of extra time I understand that things don’t always line up perfectly.


    I’m afraid I’m not able to apply an extension directly from here, but we can certainly look into this for you properly and see what options are available on your account.


    I’ve just sent you a private message so we can help you further and handle this securely.
    To find it:

    • Click your profile picture in the top-right corner
    • Select “Private Messages”

    Or use this link: https://community.idmobile.co.uk/inbox/overview


    Once you reply there, we’ll take it from there and do our best to help 👍

     

    Owethu