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phone call issue

  • October 24, 2025
  • 3 replies
  • 15 views

When I type in a number and press call - the call doesn’t ring it just say “call ended” 

This isn’t with every number just some! 

3 replies

Forum|alt.badge.img+2
  • iD Mobile Employee
  • October 24, 2025

Hi ​@Barbs1987 

 

Sorry to hear that, can you confirm if you are able to receive calls with no issues?

 

Michael Z


  • Author
  • New Contributor
  • October 24, 2025

yes I can receive calls. 

Thanks 


JoeKing
Silver Contributor
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  • Silver Contributor
  • October 24, 2025

@Barbs1987  Hi there check to see if there any reported faults, on-going work for the post code area unless this is happening it different location.

I've experienced this in the pass and it's been a network problem. Sometimes these aren't update on the website in real time even when they have been report. 

Secondly try your sim card in a known working phone to see if the problem is still happening.

 

ID Mobile network checker

https://www.idmobile.co.uk/help-and-advice/coverage

 

Joe 😃