Community Member

phone camera

Forum|Forum|8 months ago
December 20, 2025
2 replies
33 views

have problems

I took 2 phone for contract

One of them have broken camera.

I just would like you to let you know is not damaged because of my fault

Not dropping the phone.

Just when i try mske a photo is some problems,I try fixed but can't

Geluk

Silver Contributor

Contact supplier of phones “Cust Service”; if ID, contact them via CHAT PAGE.

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Lamiya C

iD Mobile Employee

Hi @Angelika99999 ,

Thank you for letting us know about the issue with your phone’s camera. Since this appears to be a manufacturing or hardware issue and not caused by accidental damage, the best way to get this resolved is to contact the phone supplier’s customer service team.

If your phone was purchased directly from iD Mobile, you can reach out via our live chat page for assistance with repairs or a replacement.

Lamiya

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