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Community Member
Mann_emm
Community Member
April 8, 2026
Question

phone delivery failed by dpd driver did not knock on the door

  • April 8, 2026
  • 1 reply
  • 26 views

Dpd have failed to deliver my new phone today. I was in the house for the time slot they did not knock on the door. They have returned the package even after I have complained to them. 

 

Please can I rearrange a new delivery 

    1 reply

    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    April 8, 2026

    Hi ​@Mann_emm,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Kwanele

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