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phone disconnected not sure why

  • October 23, 2025
  • 1 reply
  • 8 views

My phone has been disconnected incorrectly 

1 reply

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  • iD Mobile Employee
  • October 23, 2025

Hi ​@Dougie2301 ,

 

Thanks for letting us know, I’m really sorry to hear your phone has been disconnected incorrectly.
Please email socialqueries@idmobile.co.uk with your account details and a brief summary of what’s happened. We’ll look into this urgently and help get things sorted.


Best regards,


Lamiya
iD Mobile Social Media Team