phone not working after esim use | iD Mobile Community
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Question

phone not working after esim use

  • September 23, 2025
  • 1 reply
  • 17 views

Just back from Dubai & used esim. Since returning, my mobile plan is working but calls and texts are greyed out in sim manager and my phone is not accepting calls or texts. I'm not good with tech. Any help? 

1 reply

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  • iD Mobile Employee
  • September 23, 2025

Hi ​@Marieact 

 

Thanks for posting.

 

We have replied to your separate post regarding this matter.

We will pick this up with you from there.

 

Thanks

 

Natalie