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Question

phone not working after esim use

  • September 23, 2025
  • 1 reply
  • 19 views
M
New Contributor

Just back from Dubai & used esim. Since returning, my mobile plan is working but calls and texts are greyed out in sim manager and my phone is not accepting calls or texts. I'm not good with tech. Any help? 

    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • September 23, 2025

    Hi ​@Marieact 

     

    Thanks for posting.

     

    We have replied to your separate post regarding this matter.

    We will pick this up with you from there.

     

    Thanks

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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