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Question

Pixel 9 will not charge reliably via USB socket

  • August 30, 2025
  • 2 replies
  • 39 views
B
Community Member

My Pixel 9 has stopped charging reliably as the USB port has become very unreliable as a way of connecting. How do I go about contacting iD about getting it repaired?

I bought phone as part of my 24 month contract and am just about 12 months into the contract.

Cheers

Bob

    2 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • August 30, 2025

    Trying different charging cable may be one option; otherwise try CHAT;

    https://www.idmobile.co.uk/live-chat

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • September 3, 2025

    Hey there ​@Bobwmally, we hope that ​@Geluk was able to help.

     

    Any further questions, let us know.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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