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Active Contributor
October 15, 2025
Question

porting my old number didnt work

  • October 15, 2025
  • 12 replies
  • 691 views

I had a number porting scheduled for yesterday from 3 to idmobile. Around 10am (yesterday) the three simcard got disconnected, but it did not make it to idmobile. I swapped the SIM but still have the original idmobile number in it. Its now been over 27 hours since it happened. Tried restarting etc etc but nothing triggers it. Customer service is not available.

Makes me wonder if my number is permanently lost! 

 

Appreciate any help ..

    12 replies

    SlonikAuthor
    Active Contributor
    October 17, 2025

    My phone number has been successfully transferred! Massive thanks to everyone.

    iD Mobile Employee
    October 17, 2025

    Hi ​@Slonik 

     

    We are very happy to hear this has now been resolved. 

     

    Take care, 

     

    Natalie 

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