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Community Member
December 17, 2025

premium text not sending to short code

  • December 17, 2025
  • 1 reply
  • 338 views

Premium texts not sending to short code 

    1 reply

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    December 18, 2025

    Hi ​@jordanbolton1991,

     

    Thanks for letting us know. If premium texts aren’t sending to short codes, this is usually due to premium messaging being blocked on the account or device.

    Here are a few things to check:

    -Make sure premium SMS is enabled on your iD Mobile account

    -Check your phone’s message settings to ensure short codes aren’t blocked

    -Restart your phone and try sending the text again

    -Confirm you have enough credit / no billing restrictions on the account


    Thanks, 
     

    Lamiya

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