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price plan deals and customer service

  • August 7, 2025
  • 2 replies
  • 43 views
N
Community Member

How do I get a better price plan deal direct from id mobile? I want to get the Motorola razor 60 ultra in the wood effect, but there are better price plan offers via car phone warehouse, only issue they don't have the wood effect but there minimum price plan is £39 a month £19 upfront with 100 gb unlimited texts and calls on id's network which it a fair bit cheaper than ID directly, also is there no live chat or any customer service to speak to a person?

Best answer by Tyler C

Hi there ​@Nick92, we hope the kind advice from ​@andewhite was able to help.

 

Please let us know if any further questions.

 

Thanks,

Tyler

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • August 7, 2025

    You could discuss your upgrade options with the iD telephone sales team, ​@Nick92. 

    The iD sales can be contacted on 020 7139 1397, between 9am - 6pm.

    Forum member (non-iD).
      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • Answer
      • August 7, 2025

      Hi there ​@Nick92, we hope the kind advice from ​@andewhite was able to help.

       

      Please let us know if any further questions.

       

      Thanks,

      Tyler

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