Hi ​@karikari 

To contact an advisor via private message:-

Click on the persons name
This will open their profile page
Click on the ‘Send message’ button

Hope this helps x

L

 Thank you I tried that it said I’m not permitted to send them a message

Hi ​@karikari,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Gemma M

The iD Mobile Social Media Team