Hi ​@Khansa 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Michael Z

I can’t get any massage there

Hi ​@Khansa 

Please note that one of our team is reviewing your details, they will be with you soon.

Thank you,

Zandile M

The iD Mobile Team 

Kindly give me urgent I need it

Hi ​@Khansa 

Kindly be advised that we will assist regarding with the proof of usage via the private chat.

-Michael