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puk switchover

  • April 5, 2026
  • 1 reply
  • 5 views
A
Community Member

I have a puk code to transfer my number over but when I get to the calendar to select date for switchover it doesn’t allow me to select a date

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • April 6, 2026

    Hi ​@Alessandra69,

     

    I am so sorry to hear of the issues that you are facing regarding your number transfer request.

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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