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Question

query on claiming galaxy tab

  • May 29, 2026
  • 1 reply
  • 29 views
F
Community Member

Hi there, I have recently put in an order to start a contract with you. On the offer, it said ''claim a Samsung galaxy tab A11+". How do I go about doing this? Will it be arriving with my phone or will I have to claim it another way?

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 31, 2026

    Hi ​@FruityPanda122,

     

    Thanks for getting in touch.

     

    The tablet wouldn't normally be sent automatically with your phone order. Instead, you'll need to submit a claim for the promotional offer.

     

    You can find more information and submit your claim here: https://www.idmobile.co.uk/claim-your-offer 

     

    The page will guide you through the process and explain what information you'll need to provide.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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