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Lambamz
Community Member
Community Member
February 25, 2026
Question

question

  • February 25, 2026
  • 1 reply
  • 12 views

Why is my bill still saying my payment us overdue when paid on the 24th Feb please 

    1 reply

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    February 25, 2026

    Hi ​@Lambamz

     

    Thank you for reaching out. We’re sorry to hear that your bill is showing that it’s overdue when you’ve made payment on the 24th February 2026. 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,

    Anneline

    The iD Mobile Team