question

Hi ​@Lambamz, 

Thank you for reaching out. We’re sorry to hear that your bill is showing that it’s overdue when you’ve made payment on the 24th February 2026. 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,

Anneline

The iD Mobile Team