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RCS not working on Google pixel 9 pro xl

  • January 28, 2025
  • 3 replies
  • 138 views

Does anyone else have a problem with the Google pixel 9 pro XL and the RCS encrypted text messages not working? It's Google's own encryption and doesn't seem to work on the phone weirdly. I do have WhatsApp however so not a big deal.  But just wondered if anyone else has had this issue?!

Best answer by Jacks1971

Hi Nat

 

Thank you for responding. I did try that but it turns out it was a porting issue when transferring my number. I ended up needing a new sim and the guys at ID kindly sorted the issue. 

So all good. 

Thanks again.

 

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  • iD Mobile Employee
  • 1854 replies
  • January 29, 2025

Hi ​@Jacks1971 

 

Thanks for getting in touch. 

 

Have you tried the following? 
Open the Google Messages app, tap the menu icon, select Settings or Message Settings, find Chat Features or RCS, turn it off, wait a few seconds, and then turn it back on.

 

Thanks, 

 

Nat 


  • Author
  • New
 Contributor
  • 1 reply
  • Answer
  • January 29, 2025

Hi Nat

 

Thank you for responding. I did try that but it turns out it was a porting issue when transferring my number. I ended up needing a new sim and the guys at ID kindly sorted the issue. 

So all good. 

Thanks again.

 


Forum|alt.badge.img+17
  • iD Mobile Employee
  • 1854 replies
  • January 30, 2025

Hi ​@Jacks1971 

 

Thank you for taking the time to update the thread and let us know. 

We are very happy to hear this has now been resolved for you 😀

 

Please get in touch if you require any further assistance. 

 

Nat