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Community Member
September 10, 2025
Question

Redeem Apple TV

  • September 10, 2025
  • 1 reply
  • 27 views

Hi, 

Has anyone had this issue and been able to overcome it? Every time I click on the Apple Tv+ redeem link from my email it takes me to an Apple page that says "UID missing or Incorrect” and the page is a US Apple page. I've clicked on links that has been told to other posters with issues and same problem. Tried different browser and a different phone but still the same problem! 

    1 reply

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    September 11, 2025

    Hi ​@adambird10 

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

    We’ll see you there.
     

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