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Community Member
October 23, 2025
Question

Removing the Voicemail Facility

  • October 23, 2025
  • 1 reply
  • 164 views

Is there a way of preventing unanswered calls going to voicemail? I just want my phone to ring. If for some reason I cannot answer, I do NOT want any caller to be able to leave me a voicemail.

    1 reply

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    October 23, 2025

    Hi ​@tongu05 ,

     

    Thanks for getting in touch. Yes, you can stop unanswered calls from going to voicemail by turning off the voicemail service completely.
    To do this, please log in to the iD Mobile app or your My Account online, go to Plan > Manage your iD services, and switch Voicemail off. Make sure to save your changes before exiting.


    If you’d prefer, you can also email us at socialqueries@idmobile.co.uk and we’ll be happy to disable it for you.


    Best regards,


    Lamiya
    iD Mobile Social Media Team

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