Skip to main content
Question

Replacing faulty device when device is in warranty

  • June 8, 2026
  • 0 replies
  • 4 views

I purchased a Google pixel 9 pro xl in October 2024 with a monthly contract. The phone has recently started displaying a bright green line vertically down the phone. Restarting the phone does not help. The line remains on all apps, so looks like a hardware issue. I have not damaged or dropped the phone. 

 

I believe the phone should still be in warranty. Am I able to get a replacement device?