Hi
I have been in Spain and Portugal for the last 4 weeks and have been unable to make or receive phone calls. I’ve checked all my settings and they seem correct. Is someone your end able to look into my problem and either fix it or suggest the solution.
Don’t know if it’s relevant but mid August I had too download another eSim as my phone was wiped.
Thanking you in anticipation.
+19Sorry to hear this
Are you still abroad? Can you try this link - I'm abroad and Roaming is not working. What should I do? | iD Mobile Community
Please let us know how you get on.
Hi Sian
Thanks for taking the time to reply and apologies for the delay in coming back.
I have managed to solve the problem by disabling the “enable 2G protection” feature.
Warm regards
+19Ah fab
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