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roaming gran canaria not working

  • May 22, 2026
  • 3 replies
  • 11 views
N
New Contributor

Have tried everything asked of me to connect to roaming and still not got roaming. As a single female traveller I do not feel safe and struggling connecting. Tried aeroplane mode, turning off etc,  nothing helping my situation. Can you please help further 

3 replies

Lamiya C
iD Mobile Employee
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  • Lamiya C
  • iD Mobile Employee
  • May 23, 2026

Hi ​@Nicpic,

 

I’m really sorry to hear you’re having trouble getting roaming working, especially while travelling alone. I completely understand how worrying and stressful this must feel. Let’s try and get this sorted for you as quickly as possible.
 

Please try the following steps:

Restart your phone fully
Turn Airplane Mode ON for 30 seconds, then switch it OFF
Go to Settings > Mobile Networks and ensure Data Roaming is turned ON
Manually select a network (instead of automatic selection)
Check that mobile data is enabled for roaming

If possible, restart your device again after making these changes

 

Lamiya

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N
New Contributor
  • Nicpic
  • Author
  • New Contributor
  • May 23, 2026

I have already been asked to do this previously and it is still not working. 

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • May 24, 2026

Hi ​@Nicpic,

Please can you try to connect to Yoigo or Movistar?

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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