I’m going to France, will I be able to just use my monthly plan data and minutes there? Or do I need to purchase anything so I can still use my phone in France?
Question
roaming to France
+10Hi
Yes, you’ll be able to use your monthly plan allowances in France. Your minutes, texts and data will work there just like they do in the UK, so there’s no need to purchase anything extra before you travel.
If you do have any trouble connecting once you arrive, you may just need to manually select one of our roaming partners in your phone’s network settings. The available partners in France are Orange, Free Mobile, SFR and Bouygues Telecom. It can also help to restart your device or try a network reset if needed.
We’d also recommend setting your roaming spend cap to £0.00 before travelling, just to help avoid any unexpected charges while you’re away.
If you have any issues, please do not hesitate to get in touch with our customer service team via live chat: https://www.idmobile.co.uk/live-chat, they’d be happy to help.
Hope you have a great trip!
Regards,
Gemma M
The iD Mobile Social Media Team
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