Skip to main content
Active Contributor
May 20, 2026
Question

roaming to France

  • May 20, 2026
  • 3 replies
  • 197 views

I’m going to France, will I be able to just use my monthly plan data and minutes there?  Or do I need to purchase anything so I can still use my phone in France? 

    3 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    May 20, 2026

    Hi ​@pennys,

     

    Yes, you’ll be able to use your monthly plan allowances in France. Your minutes, texts and data will work there just like they do in the UK, so there’s no need to purchase anything extra before you travel.

     

    If you do have any trouble connecting once you arrive, you may just need to manually select one of our roaming partners in your phone’s network settings. The available partners in France are Orange, Free Mobile, SFR and Bouygues Telecom. It can also help to restart your device or try a network reset if needed.

     

    We’d also recommend setting your roaming spend cap to £0.00 before travelling, just to help avoid any unexpected charges while you’re away.

     

    If you have any issues, please do not hesitate to get in touch with our customer service team via live chat: https://www.idmobile.co.uk/live-chat, they’d be happy to help. 

     

    Hope you have a great trip!

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    pennysAuthor
    Active Contributor
    May 20, 2026

    Thank you ​@Gemma M .  How do I set the roaming cap spend please? 

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    May 21, 2026

    Hi ​@pennys,

     

    You can set your roaming spend limit by changing your bill cap in the iD Mobile app or online account.

     

    To do this:

    • Open the iD Mobile app
    • Go to My Services
    • Select Manage Bill Cap
    • Choose the amount you would like to set
    • Save the changes

     

    If you want to avoid any unexpected roaming charges while abroad, you can set your bill cap to £0.00, which prevents out-of-plan usage from being charged.

     

    Safe travels and enjoy your trip! 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.