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Question

roof of Usage - Need Support (PDF Format Required And urgent need it I’m waiting like 2 days and i got now but still not perfect my home address wrong

  • April 2, 2026
  • 1 reply
  • 7 views

I got Proof of usage now but my home address put wrong and even you guys not. Put last time like I used 10:40 and even not put this device now in blacklist 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • April 3, 2026

Hi ​@Khansa,

 

I’m really sorry for the confusion and frustration caused here I understand how important it is that your proof of usage and address details are correct.

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks.

 

Owethu