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s23 not charging or charging really slow

Forum|Forum|1 year ago
August 16, 2025
6 replies
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I have a Samsung s23 and recently its been charging temperamentally and now only slow charges taking 8 hours to charge!

Cannot upgrade for another 3 months at least!

Any advice?

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Best answer by Decembersangel72

Hi @Laura1987

There is a lot of info on the internet with regards to Samsung devices charging problems.

Here is some info with regards to the problem you are encountering:-
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/

These are some suggestions from other owners with the same problem:-

Turning off dynamic battery (also called "Adaptive Battery")
Toggled fast charge off and back on, plugged the phone back in and now working.
The Solution! What i did was deleting all data files from these apps below.

Go to app info and delete all cache and data.

-device care app

-modes and routine - i highly suspect this is the culprit!

-routine+( Bixby routine)

-gamehub - it might be that PD BYPASS interfiers.

Uninstall

Battery Tracker

Battery Guardian - this also is highly sus. Kill it.

Thermal Guardian

If you have downloaded any apps recently in the last days also clear all data and cache just in case.

Now go to the phone dialer and type in *#9900# Scroll all the way down and hit reset battery stats. Exit and restart.

If all else fails, you can do an internet search e.g. Samsung Galaxy S23 phone not charging properly, as there is a lot of information out there with regards to this.

Good luck x

Decembersangel72Answer

Gold Contributor

Hi @Laura1987

There is a lot of info on the internet with regards to Samsung devices charging problems.

Here is some info with regards to the problem you are encountering:-
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/

These are some suggestions from other owners with the same problem:-

Turning off dynamic battery (also called "Adaptive Battery")
Toggled fast charge off and back on, plugged the phone back in and now working.
The Solution! What i did was deleting all data files from these apps below.

Go to app info and delete all cache and data.

-device care app

-modes and routine - i highly suspect this is the culprit!

-routine+( Bixby routine)

-gamehub - it might be that PD BYPASS interfiers.

Uninstall

Battery Tracker

Battery Guardian - this also is highly sus. Kill it.

Thermal Guardian

If you have downloaded any apps recently in the last days also clear all data and cache just in case.

Now go to the phone dialer and type in *#9900# Scroll all the way down and hit reset battery stats. Exit and restart.

If all else fails, you can do an internet search e.g. Samsung Galaxy S23 phone not charging properly, as there is a lot of information out there with regards to this.

Good luck x

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iD Mobile Employee

Hi @Laura1987,

Welcome to the Community!

It looks like @Decembersangel72 has answered your question so thanks for that.

If you require further assistance, please let us know.

Kash

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Laura1987Author

New Contributor

Tried at that and still not working

iD Mobile Employee

Hi @Laura1987

What exactly from the above have you tried that didn’t help?

There’s a few suggestions, have you tried all of them?

Have you spoken to Samsung about having it diagnosed or possibly taking it to a Currys store to have it sent for repair?

Tom

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Laura1987Author

New Contributor

Tried all the options either previously or after reading comments. Took 8 hours to charge last night.

No do you know contact for samsung?

iD Mobile Employee

Hi @Laura1987

We would recommend contacting Samsung via the link below:

https://www.samsung.com/uk/support/contact/

Anika

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