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BMac
Community Member
Community Member
June 20, 2026

Samsung galaxy tablet claim

  • June 20, 2026
  • 1 reply
  • 54 views

Hi I recently upgraded & chose the offer which included a Samsung galaxy tablet. It hasn't arrived with the phone & I can't seem to find anywhere to claim it. Can you help please? Thank you

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 22, 2026

    Hi ​@BMac,

     

    We're sorry for any confusion.

     

    Please note that the tablet isn't sent automatically with your phone. Instead, it needs to be claimed through Samsung after you've purchased your eligible device.

     

    To claim your free tablet, please visit the following page: https://www.idmobile.co.uk/claim-your-offer 

     

    Once you're there, locate the promotion that matches the deal you've signed up for and follow the steps provided to submit your claim. The page will explain what information you'll need and any claim deadlines that apply.

     

    If you have any trouble finding your offer, just let us know and we'll be happy to help.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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