Hi I have ordered a purple Samsung S26 ultra but will not be delivered until 15 May but I go on holiday that day. If the purple phone is not available sooner could I change the colour..thanks
Samsung s26 ultra
Best answer by Gemma M
Hi Paula,
Thank you for getting in touch, and I am so sorry to hear about the issue regarding your delivery.
As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.
Once connected, simply explain your request and an advisor will assist you further.
Thank you for your understanding.
Regards,
Gemma M
The iD Mobile Social Media Team
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