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Question

Samsung tablet claim

  • June 10, 2026
  • 1 reply
  • 7 views
G
Community Member

I cannot find my proof of purchase date on any if my documents for my Samsung S26 bought on 8th and received yesterday. Samsung have replied twice stating that it is missing. 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 11, 2026

    Hi ​@Gtelf1,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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