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Sandra

  • May 11, 2024
  • 1 reply
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Sandra Petrauskaite
Community Member

I pay for my internet,but i cant use it,just it missed and dont take money from my bank account.

Best answer by Tom

Hi @Sandra Petrauskaite 

 

Have you tried making a manual payment on 0333 003 0001?

 

A direct debit typically only fails if the details are wrong or if there are insufficient funds in the account.

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8182 replies
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  • May 14, 2024

Hi @Sandra Petrauskaite 

 

Have you tried making a manual payment on 0333 003 0001?

 

A direct debit typically only fails if the details are wrong or if there are insufficient funds in the account.

 

Tom