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Community Member
November 30, 2025

sending information

  • November 30, 2025
  • 1 reply
  • 21 views

Hello I have a email saying I need to send in 90 days worth of proof of paying my previous contact to be able to open a new one how do I do this? 

    1 reply

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    November 30, 2025

    Hi ​@Dolly19 ,

     

    Thanks for reaching out! To send us 90 days’ proof of payments for your previous contract, you can do the following:

    Gather your statements – These can be bank statements or bills showing the payments made over the last 90 days.
    Take clear copies – Screenshots or PDF downloads work fine, as long as your name and payment details are visible.
    Send them to us – Email the documents to socialqueries@idmobile.co.uk or upload them via Live Chat on iD Mobile. Make sure to include your account details so we can link them to your application.

    Lamiya

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