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Question

sim card query

  • June 10, 2026
  • 1 reply
  • 9 views
P
Community Member

I have placed an order today for a new phone and think that I haven’t requested a new SIM card as my current phone doesn’t have a sim. How can I find out if I have requested a physical sim card

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • June 11, 2026

Hi ​@Palmer1975,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

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