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Community Member
Nic65
Community Member
November 10, 2025
Question

sim only

  • November 10, 2025
  • 1 reply
  • 20 views

I have a sim only for a dongle, I have been trying to cancel my account for over a week, I have a phone number but no phone as it’s a sim only, does anytime know how to cancel as when I try and register it says a code will get sent to my mobile.

the whole process is painful as you can’t call anyone 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    November 10, 2025

    Hi Nic65,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

    Gemma

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