sim query

Hi ​@SOOZIEJII 

Thank you for getting in touch with us.

Please can you confirm whether you purchased the phone outright or took out a plan with it?

Once we have this information, we’ll be able to assist you further.

Thank you,

Zandile m

The iD Mobile team 

Hi i took it on a plan but ive ordered the wrong phone i wanted the iphone 17pro max but accidnentally ordered the iphone 17 can you helpmme arrange a swap?

Hi

Hi ​@SOOZIEJII 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile m 

The iD Mobile Team