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sim to wrong address

  • August 26, 2025
  • 1 reply
  • 34 views
V
Community Member

hi i order a sim for my son, but i did not check carefully and the sim went back to my old address which i am no longer live there. Can i cancel that or deactivated it and then send a new one to my current address?

Best answer by Tom

Hi ​@Viet Anh 

 

The best thing to do may be to request a replacement SIM card and activate it, activation of a replacement SIM card would disable any previous SIM.

 

 

Tom

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • Answer
    • August 29, 2025

    Hi ​@Viet Anh 

     

    The best thing to do may be to request a replacement SIM card and activate it, activation of a replacement SIM card would disable any previous SIM.

     

     

    Tom

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