since changimg sims over to ID mobile, my internet wont work unless on WiFi which is an issue when away from wifi spots, how can this be corrected | iD Mobile Community
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since changimg sims over to ID mobile, my internet wont work unless on WiFi which is an issue when away from wifi spots, how can this be corrected

  • August 27, 2025
  • 5 replies
  • 38 views

How to get internet after changing accounts from a provider to IDmobile as internet won’t work now unless I have WiFi signal, why? 

5 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 30, 2025

Hey there ​@M8AKN, sorry to hear that. What’s your full postcode and what phone do you have?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • September 1, 2025

iPhone, CO28DH


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 3, 2025

Hi there ​@M8AKN, are you still having issues?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • September 3, 2025

Yes it appears so at times with internet once I have no WiFi or if out and about, I will be checking it over next few days as now back on UK


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • September 4, 2025

Hey there ​@M8AKN, keep us updated.

 

Thanks,

Tyler