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New Contributor
August 27, 2025

since changimg sims over to ID mobile, my internet wont work unless on WiFi which is an issue when away from wifi spots, how can this be corrected

  • August 27, 2025
  • 5 replies
  • 75 views

How to get internet after changing accounts from a provider to IDmobile as internet won’t work now unless I have WiFi signal, why? 

    5 replies

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    August 30, 2025

    Hey there ​@M8AKN, sorry to hear that. What’s your full postcode and what phone do you have?

     

    Thanks,

    Tyler

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    M8AKNAuthor
    New Contributor
    September 1, 2025

    iPhone, CO28DH

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 3, 2025

    Hi there ​@M8AKN, are you still having issues?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M8AKNAuthor
    New Contributor
    September 3, 2025

    Yes it appears so at times with internet once I have no WiFi or if out and about, I will be checking it over next few days as now back on UK

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 4, 2025

    Hey there ​@M8AKN, keep us updated.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.