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New Contributor
October 23, 2026

speak to a human

I need to speak to a human please

    2 replies

    Geluk
    Silver Contributor
    Silver Contributor
    October 23, 2026

    Impossible; you’ve bought an online service.
    Find CHAT page- type SPEAK TO AN AGENT😁

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    Decembersangel72
    Gold Contributor
    Gold Contributor
    October 23, 2026

    Hi ​@Alan Bland 

    Depending on what you need to discuss you have a few options:-

    If you need to contact iD Mobile customer services then you can call them on 7777 from your iD Mobile handset (or 0333 003 7777 from another phone).

    Call iD Mobile Sales: Contact the sales team at 0800 049 0250

    OR

    Contact an advisor via Live Chat to discuss this (The Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday and Sunday) :-

     https://www.idmobile.co.uk/live-chat

    When you contact the Live Chat :-

    Type ‘talk to a person’ in the dialogue box and this will bypass the unhelpful chatbot. 

    Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.
     

    You can also contact iD Mobile by sending a private message via their Socials (Facebook, X or Instagram)  

    iD Mobile social media accounts:-


    or email socialqueries@idmobile.co.uk.

    Good luck x




     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.