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Still cannot access my account, live chat or re- register

  • April 17, 2024
  • 1 reply
  • 115 views
G
Community Member

I am still unable to access anything despite trying every day. 
Cannot access my account, cannot register for the new app and cannot load live chat.

Is anything being done?

This topic has been closed for comments

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • April 18, 2024

Hi @GHowman 

 

The team is still working on the new app, we apologise for any inconvenience caused while the team work on fixes.

 

https://community.idmobile.co.uk/announcements-16/last-update-08-04-24-the-id-mobile-app-my-account-online-are-unavailable-for-some-users-58692

 

Tom

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