Been trying to submit PAC code. Using the app going to plan then switch to ID mobile, the I get redirected to web page and click plan again then constantly getting "oops something has gone wrong". When in live chat keep getting unavailable to chat try again later. Is anyone available to help......been going on all weekend.... completely unacceptable.
Question
Submit Pac
Hi
Thank you for contacting idmobile in regards to this query. We are sorry to hear that you are having an issue submitting the PAC code.
We are more than happy to assist you. I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
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