Swapping work number to iDmobile phone | iD Mobile Community
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Question

Swapping work number to iDmobile phone

  • November 23, 2025
  • 2 replies
  • 13 views

Hi, I am leaving work and would like to swap my work phone number (which I have had for 25 years) to my iDmobile phone. Can this be done and what is the easiest way to do it? Also, how do I contact iDmobile about arranging it? Thanks in advance.

2 replies

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  • iD Mobile Employee
  • November 23, 2025

Hi ​@SandyMer,

 

If you are looking to transfer your mobile number over to iD Mobile, you will need to get a PAC code from your previous network provider and then get in touch with our customer service via live chat to transfer your number over.

 

Regards,

 

Gemma 

The iD Mobile Social Media Team


JoeKing
Silver Contributor
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  • Silver Contributor
  • November 23, 2025

@SandyMer  Here's a method to transfer you number to IDMobile yourself.

https://www.idmobile.co.uk/switch

What is a PAC and how do I request one?

A PAC is a unique 9-digit code that lets you move your mobile number from one network to another.To get a PAC, text the word PAC to 65075 whilst using the SIM from your old network.Your PAC will then be sent to you by text. You’ll need to contact your previous network if you have any issues.

​​​​​​

 

Joe 😉