Hi, my daughter has just moved to iD, she has asked for and received the pac code from her previous network Vodafone. When talking to Vodafone customer services she was told vodafone don't allow transferring vodafone number to id. Is this true, as I can't find any reference to this anywhere.Thanks.
Solved
Switch to iD from Vodafone
Best answer by WelshPaul
No, that’s not true. You can indeed port a Vodafone mobile number to iD Mobile.
+26No, that’s not true. You can indeed port a Vodafone mobile number to iD Mobile.
Many thanks for the prompt reply.
Vodafone should not be lying to customers who decide to leave, shame my daughter can't prove it, we've no idea which rep she spoke to and in any case as it will just be her word against the rep.
Hi
I apologise for the misinformation from Vodafone.
We’ll take care of the number porting for your daughter and ensure she receives the best service possible with iD Mobile.
Michael Z
Thank you for the offer to help. She intends to port the number this week, she already has the pac code.
Hi
Thank you for the above, if you need assistance, please feel free to reach out to us via our social channels (Facebook or Instagram), Live Chat, Community, or email us at socialqueries@idmobile.co.uk with the details of your query.
Michael Z
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