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New Contributor
October 28, 2025
Question

switching esim from old phone to new phone

  • October 28, 2025
  • 4 replies
  • 341 views

Hi my name is prabhjot actually i bought a new phone but my id esim was working in my old phone now i can’t use it in my new phone can anyone help me  with this please .

    4 replies

    JoeKing
    Silver Contributor
    Silver Contributor
    October 28, 2025

    @Prabhjot singh  Welcome so your looking to transfer you Esim to a different device ok what devices bis it Android or Apple?

    You can find more information here on Esim 

    https://www.idmobile.co.uk/esim

     

     

    Joe 🙂

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉
    Kash M
    iD Mobile Employee
    iD Mobile Employee
    October 29, 2025

    Hi ​@Prabhjot singh,

    I hope that ​@JoeKing has now answered your question.

    If you require further assistance, please let us know.

     

    Kashif

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    October 29, 2025

    I still didn’t get how to switch my esim from old iphone to new iphone and my messages are also not working please someone help me or is that possible to get helpline no i can’t find it .

    JoeKing
    Silver Contributor
    Silver Contributor
    October 29, 2025

    I still didn’t get how to switch my esim from old iphone to new iphone and my messages are also not working please someone help me or is that possible to get helpline no i can’t find it .

    Hello once again here look at this for reference  make sure your looking at the option for Apple / iPhone

     

    If you still can't manage to sort this out and where possible go along to a Curry's store and ask someone on the mobile phone section for assistance. But make sure you have your passport or driving licence as a form of identification, otherwise you'll not be helped. 

     

    Joe 😊

    Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉