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switching number

  • September 26, 2025
  • 1 reply
  • 18 views
P
Community Member

I have switched over my number from my old phone. The correct number is at the top of my ID mobile app however I cannot send or recieve text messages or calls 

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • September 27, 2025

    Sorry to hear this ​@Paige Quinn 

    It is likely the number not showing correctly on your handset? Can you try following the steps on this article - I can't send or receive (SMS) texts from my SIM. What should I do? | iD Mobile Community

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