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switching of sim

  • May 20, 2026
  • 1 reply
  • 7 views
M
Community Member

How does the switching of sim work 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 21, 2026

    Hi ​@Maame Abena,

     

    If you want to switch SIMs, you simply remove your current SIM and insert the new SIM into your phone and have it activated. Once the new SIM is activated, switch the phone back on and allow a few minutes for it to connect.

     

    If you are wanting to keep your current number or move services across, please contact our Live Chat team and they’ll be able to help with the correct process: https://www.idmobile.co.uk/live-chat

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

     

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