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Community Member
September 4, 2025
Question

switching previous number to current contract

  • September 4, 2025
  • 1 reply
  • 81 views

Hi. I ordered my iPhone 16 online and during the purchasing process, I included my PAC code, number and a switch date (Monday) to keep my current number. 

my phone came today, earlier than expected, and I attempted to switch number today via e sim, however I deleted this as I thought it may cause complications as two numbers were linked to my new phone. My old phone service is nonexistent and to access certain apps and mobile banking, codes are being send to my old number. 

will my phone automatically connect to my old number on the Monday as requested in the purchasing process. Or have I created an entirely new issue.  

    1 reply

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 8, 2025

    Hi there ​@OlivyaSimone, if the number switch is due today, it’ll all switch over automatically by 10pm.

     

    Thanks,

    Tyler

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