I am not receiving sms text messages which is causing me major issues. Things like OTPs are not coming through and causing major problems

Hi there @Darren A, sorry to hear that. How long has this been an issue for and have you recently switched your number over to us?Thanks,Tyler

text message problem as not receiving them

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion).

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