Texts cannot be sent or received | iD Mobile Community
Skip to main content
Question

Texts cannot be sent or received

  • September 9, 2025
  • 3 replies
  • 31 views

Good morning. I have joined ID very recently and can make and receive calls but not text messages. Incoming texts aren’t received and if I try to send a text, I receive the bounce back message. Very annoying.

3 replies

Forum|alt.badge.img+22
  • iD Mobile Employee
  • September 11, 2025

Hi ​@BlondeKeeley 

 

Welcome and thanks for getting in touch with us here on the community.

We are sorry to hear you are experiencing issues with your text service. 

Can you please confirm the make and model of your handset?

 

Natalie 


  • Author
  • New Contributor
  • September 11, 2025

iPhone SE. MHGQ3B/A


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • September 11, 2025

Hi there ​@BlondeKeeley, what iPhone SE model device do you have please?

 

Thanks,

Tyler