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New Contributor
September 9, 2025
Question

Texts cannot be sent or received

  • September 9, 2025
  • 3 replies
  • 42 views

Good morning. I have joined ID very recently and can make and receive calls but not text messages. Incoming texts aren’t received and if I try to send a text, I receive the bounce back message. Very annoying.

    3 replies

    iD Mobile Employee
    September 11, 2025

    Hi ​@BlondeKeeley 

     

    Welcome and thanks for getting in touch with us here on the community.

    We are sorry to hear you are experiencing issues with your text service. 

    Can you please confirm the make and model of your handset?

     

    Natalie 

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    New Contributor
    September 11, 2025

    iPhone SE. MHGQ3B/A

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 11, 2025

    Hi there ​@BlondeKeeley, what iPhone SE model device do you have please?

     

    Thanks,

    Tyler

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