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Question

Texts cannot be sent or received

  • September 9, 2025
  • 3 replies
  • 35 views
B
New Contributor

Good morning. I have joined ID very recently and can make and receive calls but not text messages. Incoming texts aren’t received and if I try to send a text, I receive the bounce back message. Very annoying.

    3 replies

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • September 11, 2025

    Hi ​@BlondeKeeley 

     

    Welcome and thanks for getting in touch with us here on the community.

    We are sorry to hear you are experiencing issues with your text service. 

    Can you please confirm the make and model of your handset?

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    B
    New Contributor
    • BlondeKeeley
    • Author
    • New Contributor
    • September 11, 2025

    iPhone SE. MHGQ3B/A

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 11, 2025

    Hi there ​@BlondeKeeley, what iPhone SE model device do you have please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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