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Community Member
April 14, 2026
Question

texts not showing my name

  • April 14, 2026
  • 1 reply
  • 10 views

Random Tell phone number not name shoong on texts to contacts new honor 400pro how do I fix this ps  bit of a technaphobic

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    April 14, 2026

    Hi ​@Scud50
     

    No worries at all 

     

    It sounds like your new Honor 400 Pro is sending texts but showing a phone number instead of your name, which is usually normal at first, but it can be fixed so your contacts see your name properly.

     

    Try these quick fixes:

    1. Check your number is set correctly on the phone

    Go to Settings
    Tap About phone
    Look for SIM status / Phone number
    Make sure your correct number is showing

    2. Restart your phone

    Turn it off and back on to refresh messaging settings

    3. Check your contacts are saved correctly

    Make sure you are messaging saved contacts (not numbers typed manually)
    Re-save one contact and test sending again

    4. Update messaging app permissions

    Go to Settings > Apps > Messages
    Make sure permissions are allowed

    5. Reset network connection

    Toggle Airplane Mode ON for 10 seconds, then OFF

     

    Owethu