Hi ​@Steven James 

Thank you for reaching out to us here on the community. 

We are sorry to hear you are receiving these messages. These would usually only be sent when there has been a change requested. 

Have you spoken with your bank to check that there are no issues with the direct debit on their side? 

Thanks, 

Nat 

I too have been getting these spam texts repeatedly and before you ask my DD was taken a few days ago so there is no issue with the bank. I reinstated my DD after it was cancelled by iD and now I'm considering blocking the texts and reporting as spam but then I won't receive actually useful texts so if this issue is clearly bothering a lot of people it's serious and if I continue to receive them then blocking spam is the only answer?

Hello ​@Messymane 

Thanks for getting in touch. 

We are sorry to hear you are also receiving multiple texts. 

How long have you been experiencing this please?  Can you please confirm if these started after making any changes?

Thanks, 

Natalie 

Hi, I am also getting these texts every couple of days. There is nothing wrong on the Bank side?

Hi ​@Gixer Dave, ​@Messymane and ​@Steven James, can you guys please share what the senders name or number is?

Also, please avoid clicking on any suspicious links.

~Marquerita

I’m having the exact same problem as the OP. I got a new bank card in January, changed it on here and got the first text on January 19th. In February I got a text saying that my DD was cancelled (just like Steven James did) and reinstated the DD. I have had the same text every few days since Jan 19th and I’m getting really frustrated now! I tried to sort it out using live chat and was told it would be fixed within 24 hours...it wasn’t. I called customer service about it and was told that it would be sorted out...it wasn’t, I got another text today. Like Messymane, I am considering blocking and reporting you. I also asked that I no longer be contacted via text, and the next day I got another text. Please sort this out because I’m not the only one this is happening to.

I am really fed up with this. Got this today. So I paid the outstanding amount.. checked by bill and the same amount was taken 2 days ago by DIRECT DEBIT.!!!! TIME YO Leave ID MOBILE IN THINK