Community Member

Question

The End of my ID Contract

Forum|Forum|3 months ago
June 1, 2026
2 replies
21 views

I have just closed my contract with you, but had £170.01 Outstanding to pay I have just paid £16.01 and intend to pay some more tomorrow. Is that OK ? And may I haver a receipt for what I have paid ? I

I shall pay the balance of some £100 at the beginning of July if that is Ok ?

Please get back to me by email And why is it so much ???

I am a very hard-up and a recently bereaved, elderly and disabled Pensioner and this is why I have had to finish my mobile contract with ID as this is just too expensive. On a pension, I just cannot afford it

Can you reduce my severance pay at all

Very best wishes Annette

iD Mobile Employee

Hi @bunnies in

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile m

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

iD Mobile Employee

Hi @bunnies in

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile m

The iD Mobile Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.