I swapped to a SIM only contract two months ago for I think £12 per month but my last two bills have still been £35.43. And guess what, the site is down. Has anyone else had this issue?
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Tony Scotney
Best answer by andewhite
Diki wrote:
sutite has been down for a week now. got a new phone but cannot use app🤔
Perhaps this is affecting you,
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+1Evening.
I can understand the ‘overlapping’ month being a bit of both but NOT two or more. When you “upgrade” the change is meant to occur pretty much straight away. Of course, you’ll have the “overlapping” month…
+25
Have you checked your bill to see where the extra charge(s) have come from?
Have you upgraded to a SIM only contract or purchased a new SIM only contract with a different number?
Tom
+26Diki wrote:
sutite has been down for a week now. got a new phone but cannot use app🤔
Perhaps this is affecting you,
+25Hi
The team are working on some issues with the new app, we hope for these issues to be fixed soon, apologies for any inconvenience caused.
Tom
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