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Question

Transfer esim

  • October 3, 2025
  • 3 replies
  • 85 views
Martin McNeill
New Contributor

I have a new iPhone, set up with physical SIM card, but can’t transfer the eSIM with 2nd number

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • October 4, 2025

    Hi there ​@Martin McNeill, you can’t transfer eSIM’s between phone’s on our network I’m afraid. You will need to request a new replacement eSIM and then activate it:

     

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Martin McNeill
    New Contributor
    • Martin McNeill
    • Author
    • New Contributor
    • October 4, 2025

    Can I then have the original number transferred?

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • October 4, 2025

    Hi there ​@Martin McNeill, if you request a replacement SIM card for a contract with us and activate it, it’ll automatically activate to your same number.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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